Accidental Damage
The moment you accidentally snap your glasses, sit on them, or damage a lens is not the time to discover your spectacles aren’t covered by your home and contents insurance policy, or that a claim may damage your no-claims bonus. This is why Spex4less offers a protection plan for just these instances. Our Accidental Damage Protection Plan covers unintentional damage to a pair of glasses for up to 12 months and accidental damage to the lenses only when ordered with a reglaze of your own frame.
What's Covered?
- Accidental/unintentional damage to either frame or lens, when the frame is purchased from Spex4less.
- Accidental/unintentional damage to lenses when ordered with a reglaze of your own frame.
- Only covers the most expensive pair.
- Repairs or replacements, including parts and labour.
- Return shipping costs (Spex4Less to you).
- Covers a one-time repair or replacement of your spectacles.
- New lenses identical to those originally supplied.
- 30-day cooling-off period.
What's Not Covered?
- Theft and Loss.
- Minor cosmetic damage.
- Damage by misuse.
- Failing to follow manufacturers instructions.
- Reglaze with a different lens or prescription.
- Return shipping costs (You to Spex4Less).
- Cannot be altered, customized or damaged (including attempts at self-repair).
- Replacement frames when ordered with a reglaze of your own frame.
* Accidental Damage Protection is limited to one remake per plan.