About Spex4less
Spex4less, Everite House, Carr Lane, Hoylake, Wirral, CH47 4BG.
Customer Services: 0151 632 6611
Established in 2004, Spex4less is one of the first online glasses companies in the industry and provides prescription glasses, sunglasses and sports glasses at a fraction of high-street prices. With deep roots within optics we have successfully mastered the supply of high-quality, yet affordable spectacles via the internet, with the highest standard of care and service.
Based in Hoylake, Wirral, United Kingdom, our's is a small family-run business whose ethos is focused on ensuring that every customer receives only the best from us. We pride ourselves on our amazing "Excellent" Trustpilot rating from over 22,000 reviews. Our business comprises a huge amount of repeat customers, which speaks volumes about the story of our success.
Our prescription glasses are made here in our on-site state-of-the-art lab, and our delivery time for most orders is within 1 to 7 days. All queries are dealt with efficiently by our helpful customer service team who are always on hand to take your call and answer any questions you may have.
100% Guarantee
Purchasing glasses online from Spex4Less is completely risk-free. Every order you place comes with our 100% no-quibble satisfaction guarantee. This means that for any reason at all you are not totally thrilled with your new glasses, you can return them for a full refund or exchange. Furthermore, because we want your new glasses to serve you well, we also include a free 12 months frame warranty. Click here to read more.
Frames & Lenses
All our frames are sourced from the exact same suppliers as regular high street opticians. We have over 50 premium designer brands at your disposal, and thousands of fashionable frames to choose from. Varifocal glasses are a specialty of ours, using our own proven system for determining individual optical measurements. Prescription sunglasses and sports glasses are also very popular among our customers. There is something to suit every style and budget.
Our lens manufacturers supply the majority of opticians you will find on the high street, and there is absolutely no compromise on quality. For the sake of transparency, we use the following lens suppliers whose service and quality remain consistently high:- Essilor, Zeiss, Hoya, Jai Kudo, WLC, Spectrum and Shamir.
Quality Control
Each pair of glasses we manufacture undergoes a rigorous quality control process. We check the following points on each pair of glasses before they are sent to dispatch.
- Frame Colour & Size
- Frame Condition
- Frame Alignment
- Lens Condition
- Lens Prescription Accuracy
- Tint Colour & Tint Depth
- UV Transmittance Prescriptions are checked with a Nidek Auto Lensmeter (LM-1800PD). Each job is scanned for prescription accuracy and to ensure that no mistakes have been made in the production of your glasses.
Our Laboratory
All glazing is conducted on-site by our team of highly skilled lab technicians. Our glazing laboratory was recently rebuilt and installed with brand-new, state-of-the-art technology. With a pair of new robots from the world-renowned Nidek Corporation, we are able to ensure superior, more consistent glazing than ever before. The high standard of lens finishing is extremely well received by all our customers.
Meet The Team
John Styles
Director
Jan Styles
Director
Sam Tickell
Operations Manager
Domenic Owens
Lab Manager
Jacky Burns
Customer Service Manager
Jess Portsmouth Dispensing Optician
Chloe Hudson
Customer Service Manager
Sophie Swaine
Customer Service Assistant Manager
Lewis Roper
Lens Manager
James Tanner-Davies
Digital Marketer
Lydia Adamson
Marketing Associate
Finnian Bowyer
Technical and Marketing Associate
Ella Dodd
Customer Service Advisor
Rachael Bayne
Lab Technician
Steve Furness
Customer Service Advisor
Philippa Thornber
Customer Service Advisor
Susan Burns
Despatch
Hannah Cooper
Customer Service & Brand Consultant
Bill Magee
Lab Technician
Jake Dodd
Lab Technician
Spex4less, Everite House, Carr Lane, Hoylake, Wirral, CH47 4BG.
Customer Services: 0151 632 6611
Spex4less has been bringing you high quality glasses, sunglasses and specialist sports eyewear at a fraction of the cost since 2004. However, we don't believe that low prices should mean low quality and service. In fact, quite the opposite! Our whole business ethos is centred around ensuring that every customer receives only the highest standard of care and service.
We now have over 14 years' experience in supplying glasses via the internet and are one of the first companies in the industry to do so. Over this time we feel we have not only mastered the supply of glasses online but, perfected the aftercare too. Our customer service team are always on hand to take your call or answer your email.
Guarantee
We have always believed that purchasing glasses online should be completely risk free and for that reason every order you place here at Spex4less is supplied with our unique 100% satisfaction guarantee. This means that for any reason at all you are not totally thrilled with your new glasses, you can return them for a full refund or exchange. Furthermore, because we want your new glasses to serve you well, we also include a full 12 months warranty without charge. Click here to read more about our No-Risk guarantee.
Frames & Lenses
All of our frames are sourced from the exact same suppliers as regular high street opticians. We have over 50 designer brands at your disposal and hundreds of high quality functional frames to choose from. Whatever your style or budget we'll have just what you're looking for.
As with our frames, our lens manufacturers supply the majority of opticians you will find on the high street. There really is no compromise on quality. For the sake of transparency we use the following lenses suppliers as their service and quality remains consistently high:- Kodak, Hoya, Jai Kudo, WLC, Spectrum, Essilor and Shamir.
Our Lab
All glazing is conducted on site by our team of highly skilled lab technicians. In 2017 our glazing laboratory was completely re-built and installed with brand new machinery. Only the very latest glazing technology is now used to manufacture your glasses. Our new computerised job processing system means that glazing is more efficient than ever before and the state of the art machinery by Briot ensures a high quality finish.
Quality Control
Each pair of glasses that we manufacture for you undergoes a rigorous quality control check. We check the following points on each pair of glasses before being sent to dispatch.
- Frame Colour & Size
- Frame Condition
- Frame Alignment
- Lens Condition
- Lens Prescription Accuracy (See Below)
- Tint Colour & Tint Depth
- UV Transmittance
Prescriptions are checked with a Nidek Auto Lensmeter (LM-1800PD). The job is barcode scanned and checked for prescription accuracy to ensure that no mistakes have been made in the production of your glasses.
Meet The Team
John Styles
Director
Janet Styles
Director
Jon Stringer
Marketing Manager
Jacky Burns
Customer Service Manager
Domenic Owens
Lab Manager
Andy Hill
Snr Lab Technician
Sam Tickell
Lab Technician
Niamh Carlisle
Lab Technician
Lewis Roper
Lab Technician
James Tanner-Davies
Digital Marketer
Emma Selby
Customer Services Agent
Hannah Cooper
Customer Services Agent
Nicola Eccles
Customer Services Agent
Ella Dodd
Customer Services Agent
Chris Hawkes
Customer Services Agent
Klari
Customer Services Agent
Louise Carlisle
Despatch
Lydia Adamson
Despatch
Our Reviews
We're incredibly proud of our 9.8 out of 10 Trustpilot rating from over 10'000 independently verified reviews. However, we will continue to try and improve on our already outstanding rating. Click here to read our latest reviews.
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