Some orders may take longer than our standard delivery schedule below. Please see our Coronavirus Services & Delivery page for more information.
We aim to deliver most orders within 1 to 7 days. We ask in our terms that you allow up to 15 working days for delivery of your glasses. This allows time for us to re make your glasses should there be any quality failures whilst processing your order. We will always attempt to notify you of any delays.
Each pair is individually crafted to your specification and is likely to be dispatched to you as per the schedule below.
Standard Frames (Single Vision)
Most standard frames with single vision lenses will usually be dispatched between 1 & 7 days.
Standard Frames (Bifocal)
Most standard frames with bifocal lenses will usually be dispatched between 2 & 7 days. Please allow 2 to 3 days longer for anti-reflective coated bifocals.
Standard Frames (Varifocal)
Varifocal glasses are normally dispatched 5 to 10 working days after we receive your varifocal fitting frame (usually dispatched to you within 1-2 days of receiving your order unless a designer frame. See designer frames below), together with your varifocal photograph and copy of your prescription, back at our glazing lab.
Designer frames are usually dispatched within 2 to 10 working days. However, some models & colours may take longer if out of stock. (We will always notify you of any delays with designer frames and give you the option to exchange or cancel)
Rimless glasses are usually dispatched within 2 to 10 working days.
Specialist Safety (impact Resistant) Sports Frames & Goggles
All specialist safety sports glasses and goggles are usually dispatched within 5 to 10 working days.
All sports glasses are usually dispatched within 2 to 10 working days. (Bolle high wrap prescription lenses can take up to 15 working days)
Prescription safety glasses are usually dispatched within 5 to 10 working days.