Dispatch & Shipping Information
We aim to deliver most orders within 1 to 7 days. However, we ask that you allow up to 15 working days for the delivery of your glasses, as per our terms & conditions. This gives us time to re-do your glasses should there be any quality control issues when processing your order. We will always attempt to notify you immediately of any delays.
Each pair of glasses are individually crafted to your specification and, depending on your order, they're likely to be dispatched as follows:
Standard Frames with Single-Vision Lenses:
Most standard, single-vision glasses will be dispatched within 1-6 days.
Standard Frames with Bifocal Lenses:
Most standard bifocal glasses will be dispatched between 2-7 days. (Please allow 2-3 additional days for bifocals with an anti-reflective coating).
Standard Frames with varifocal Lenses:
Most Varifocal glasses will be dispatched 5-10 working days after we receive your varifocal fitting frame, photograph, and copy of your prescription back at our glazing lab. These are normally sent to you within 1-2 days of receiving your order unless you've chosen a designer frame(see designer frames below.
Designer glasses are usually dispatched within 2-10 working days. However, some models may take longer if they're out of stock, as they need to be ordered from the brand supplier. We will always notify you of any delays with designer frames and give you the option to exchange or cancel.
Standard rimless glasses are usually dispatched within 2-10 working days.
Sports Glasses and Safety Glasses:
All specialist glasses and goggles are usually dispatched within 5-10 working days. (Bolle high wrap prescription sports glasses can take up to 15 working days).
Please Note: In some circumstances, orders may take longer than our standard schedule.
At Spex4Less we aim to get your order to you as quickly and safely as possible. Working with Royal Mail we can provide Tracked 24hrs and Tracked 48hrs delivery options.
You will receive regular email updates about the journey of your parcel from dispatch to your doorstep. You will also be provided with a tracking number so you can track your order whenever you want. On the morning of your delivery day, you will be given an expected delivery time and delivery options where you can change the delivery date or choose a safe place for your parcel can be left if you're not at home. When the delivery has been made, you will receive confirmation together with a photo and GPS coordinates of the delivery location.
Tracked 24hrs - £4.95
Delivered before midnight the day after dispatch.
Tracked 48hrs - £5.95
Delivered 2-3 days after dispatch.
Special Next Day Delivery - £9.99
Guaranteed delivery by 1pm the day after dispatch.